Sales Policy for CraftBina

Effective Date: January 7, 2025

At CraftBina, we strive to provide high-quality beauty products and services to our valued customers. This Sales Policy outlines the terms and conditions under which we sell and deliver our products.

1. Product Availability

  • Product Listings: All products are subject to availability. While we strive to keep our inventory up to date, items may occasionally be out of stock. In such cases, we will notify you as soon as possible.
  • Product Descriptions: We aim to provide accurate product descriptions, including size, color, and material details. However, please note that slight variations in color or appearance may occur due to monitor settings or product batch differences.

2. Pricing

  • Price Accuracy: Prices listed on the CraftBina website are in USD and are accurate to the best of our knowledge at the time of publication. We reserve the right to change prices at any time without prior notice.
  • Taxes: Sales tax will be calculated at checkout based on your shipping address and applicable local tax rates.
  • Promotions and Discounts: From time to time, we may offer promotional discounts. These offers may be subject to specific terms and conditions, and we reserve the right to modify or cancel promotions at any time.

3. Ordering

  • Order Confirmation: Once you place an order, you will receive an email confirming your order details. This email is not an acceptance of your order but a confirmation that we have received your order request.
  • Order Processing: Orders will be processed as quickly as possible. You will be notified via email once your order has been shipped.
  • Order Cancellation: If you wish to cancel an order, please contact us immediately at info@craftbina.com. Once an order has been processed or shipped, it may no longer be eligible for cancellation.

4. Payment Methods

  • Accepted Payment Methods: We accept a variety of payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.
  • Payment Security: All payment transactions are processed through secure payment gateways. We use industry-standard encryption to ensure the safety of your financial data.

5. Shipping

  • Shipping Locations: We ship to domestic addresses within the United States. International shipping may be available upon request. Please note that additional shipping fees and import duties may apply for international orders.
  • Shipping Costs: Shipping costs are calculated at checkout based on your location and the weight of the products. Free shipping promotions may apply during specific sales events or when a minimum order value is met.
  • Shipping Times: Orders are typically processed within 1-2 business days. Delivery times will vary based on your location and the shipping method selected at checkout. You will receive a tracking number once your order has shipped.

6. Returns and Refunds

For information on returns, refunds, and exchanges, please refer to our detailed Refund and Returns Policy [here].

7. Customer Responsibilities

  • Shipping Information: Please ensure that all shipping information (name, address, phone number) is accurate before placing an order. CraftBina is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.
  • Inspection of Products: Upon receiving your order, please inspect your products immediately. If any items are damaged, defective, or incorrect, please contact us at info@craftbina.com within 7 days of receipt.

8. Limitations of Liability

  • Product Use: Customers are responsible for using products in accordance with the manufacturer’s instructions and recommendations. CraftBina is not liable for misuse or inappropriate application of products.
  • Damage During Shipping: While we take care in packaging products for shipment, we are not responsible for any damage that occurs during transit. Please report any shipping damage to the carrier immediately.

9. Changes to Sales Policy

CraftBina reserves the right to update or modify this Sales Policy at any time without prior notice. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy.

10. Contact Us

If you have any questions or concerns regarding our sales policy, please contact us at:

  • Email: info@craftbina.com
  • Phone: (814) 734-4253
  • Address: 129 Chestnut St, Edinboro, Pennsylvania (PA)

We are happy to assist you with any inquiries.

Thank you for choosing CraftBina for your beauty needs. We appreciate your business and are committed to providing excellent customer service.

This policy ensures clarity and transparency in the sales process, making it easy for customers to understand how transactions with CraftBina will be handled.